Forum Discussion

4 months ago

Solved

MYOB Login Issues

Is anyone else having issues logging into MYOB AccountRight? The status states: upgrading.

File won't open after putting in user name and password, it just goes back to mainscreen.

Princess_R
MYOB Moderator
4 months ago
Hi mitchf2,

Thank you for the update! Hopefully, everything is sorted out now. Should you need any help in the future, don't hesitate to create another post.

Cheers,

Princess
Isaiah_C
MYOB Moderator
4 months ago
Hi Chrome62,

Sorry to hear you're having trouble logging into AccountRight. If your file is stuck after entering your username and password, our support team needs to run a script to fix it. Jump onto our live chat support through our virtual assistant MOCA or submit a case via MyAccount.

Regards,

Sai
mitchf2
Contributing User
4 months ago
I get "bad request" whenever I try to log in.
Genreve_S
MYOB Moderator
4 months ago
Hi mitchf2,

There are many possible reasons for the bad request error. To troubleshoot your login issues, I suggest reaching out to support. You can do this by creating a support ticket through MyAccount or by using live chat via MOCA.

Thanks,
Genreve
mitchf2
Contributing User
4 months ago
Thanks for that, Genreve,

I think maybe my bookmark was out of date, but I hope it's fixed now!

Kind regards

Michelle (mitchf2)